"Customer" CNS Standards List |
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CNS 15484
2023 Edition Quality management − Customer satisfaction − Guidelines for dispute resolution external to organizations 品質管理-顧客滿意度-組織外部爭議解決指導綱要 |
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CNS 15483
2023 Edition Quality management − Customer satisfaction − Guidelines for codes of conduct for organizations 品質管理-顧客滿意度-組織行為準則指導綱要 |
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CNS 15332
2023 Edition Quality management − Customer satisfaction − Guidelines forcomplaints handling in organizations 品質管理-顧客滿意度-組織抱怨處理指導綱要 |
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CNS 15483
2022 Edition Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations 品質管理-顧客滿意度-組織行為準則之指導綱要 |
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CNS 15484
2022 Edition Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations 品質管理-顧客滿意度-組織外部爭議解決指導綱要 |
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CNS 62746-3
2022 Edition Systems interface between Customer energy management system and the power management system − Part 3: Architecture 用戶能源管理系統與電力管理系統間之系統介面-第3部:架構 |
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CNS 16096
2019 Edition Quality management − Customer satisfaction − Guidelines for monitoring and measuring 品質管理-顧客滿意度-監督與量測指導綱要 |
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CNS 13365
2018 Edition Carrier to Customer Installation DS1 Interface 電信公司至用戶設施間之第一位階數位信號 |
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CNS 15332
2018 Edition Quality management − Customer satisfaction − Guidelines for complaints handling in organizations 品質管理-顧客滿意度-組織處理抱怨指導綱要 |
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